Off-Campus Learning Centre

Staff and Student Support Unit

This unit combines Monash Open Universities Australia (OUA) Administration and Off-Campus Student Liaison staff.  The functions of each section are listed below.

Student Liaison

• Respond to enquiries from staff.
• Answer student queries (received by phone and email):
  • study materials
  • submitting assignments
  • assignment extensions
  • access to academic support
• Produce Information Alerts.
• Keep Off-Campus Student Information Guide up-to-date and arrange for despatch.
• Maintain web page for off-campus students.
• Prepare for Gippsland weekend schools and staff them.

Open Universities Australia - Monash Administration

• Provide central administrative service for Open Universities Australia (OUA) students, OUA staff and Monash University staff, including deferrals of exams and enrolment changes.
• Maintain accurate and current Open Universities Australia student records.
• Provide liaison services and support for Open Universities Australia students.

Assignments (staff photo)

• Maintain accurate assignment tracking records.
• Respond to student and staff enquiries relating to assignments.